— our projects

Fabnite

Social

Norway

Fabnite is a ticketing platform designed for event organizers to facilitate
ticket sales, streamline check-in processes, obtain valuable analytics,
and enhance marketing efforts.

Fabnite connects organizers and guests.
For guests, it serves as a service where they can discover and buy tickets
for events and exciting experiences.

Web & Mob

TypeScript

Java

Flutter

Kotlin

Swift

challenges

The client enlisted us to create a comprehensive software ecosystem that unites the Fabnite team, event organizers, and guests in a seamless digital environment.

First and foremost, the ecosystem needed to empower event organizers with
a range of functionalities throughout the event organization process.
This included the ability to publish events, manage pricing strategies and discounts, facilitate ticket sales, and control event access.

Secondly, the ecosystem had to offer powerful support services. From initial planning to execution, the platform aimed to assist event organizers through
every step, ensuring a stress-free experience.

Furthermore, the client required the development of a scanning and selling app, enabling event organizers to sell tickets offline. This feature would enhance accessibility and cater to attendees who prefer traditional ticketing methods, ensuring no potential customer was left behind.

Solution

On behalf of the client, Axon software engineers have developed a Fabnite software ecosystem that includes:
‍
• Guest Portal
Guests can easily buy tickets for concerts, events, theaters, and even private events with limited access.
The guest portal also offers customer loyalty clubs for using benefits, promotions, and discounts.
Supported platforms: web, iOS, and Android
‍
• Client Portal
Event organizers can create, manage, and publish events, track ticket sales, and generate comprehensive sales reports. We’ve empowered it with role-based access.
Supported platform: web
‍
• Scanning & Selling App
Event organizers can seamlessly control and grant access to events and sale tickets. Our team has connected Fabnite with POS and the hardware ticket printer that allows event organizers to sell tickets offline anytime.
Supported platforms: cross-platform mobile app for iOS and Android mobile devices
‍
• Admin Portal
Fabnite admins can manage all facets of events. This includes overseeing organizations, tickets, artists, venues, payments, and generating detailed reports and statistics. Admins can even act on behalf of any event organizer without accessing their accounts. This capability provides VIP clients service while maintaining account security and privacy.
Supported platform: web

Guest Portal

[01]

Events exploration

Uncover a world of excitement as users delve into various thrilling events and captivating experiences. Whether it's concerts, festivals, or other noteworthy happenings, the platform ensures an immersive exploration
of the entertainment landscape.

[02]

Buying tickets for events

Fabnite simplified the ticket-buying experience by securing users’ spots
at concerts and festivals with just a few clicks. The platform streamlines the ticket purchasing process, ensuring hassle-free transactions.

Client Portal

Fabnite supports a wide range of events. From large-scale, multi-day festivals spanning any duration to local gatherings like masterclasses, restaurant dinners, sporting events, and concerts. Client portal adapts
to the unique requirements of events of all sizes and scopes, making it
an ideal solution for event organizers across diverse industries
and communities.

[01]

Easy event setup

Organizers can create and manage events with Fabnite's user-friendly system. It's designed to be straightforward and adaptable to every
unique event requirement.

[02]

Ticketing options for everyone

Whether the event has reserved seating or follows a general admission model, the solution offers flexible ticketing options. Users can tailor it
to suit each event's specific needs.

[03]

Customization made easy

Organizers can customize events effortlessly by specifying details and creating different ticket types. The system adapts to their preferences, making event planning a breeze.

[04]

Real-time updates

The system updates seat availability in real-time for venues with seat maps. This ensures attendees have accurate information during ticket selection, reducing any confusion.

[05]

Tracking ticket sales with real-time dashboard

We’ve created an intuitive and visually compelling dashboard that provides a comprehensive overview of ticket sales and allows users
to drill down into specific events.

[06]

Seat Maps

Fabnite supports any type of seat map based on location needs. Organizers can manage it with simple SVG file uploading instead
of using paid third-party software. If the venue uses seat maps, the system seamlessly includes them. Organizers can assign tickets to seats,
and attendees can choose their preferred spots during ticket purchase.

[07]

Customer loyalty clubs with advanced statistical insights

Fabnite empowers event organizers with the capability to create customer loyalty clubs. This feature went beyond the conventional loyalty program by integrating a comprehensive statistical dashboard, offering insights into member distribution across cities, depicting growth through linear charts, and delving into the nuanced aspects of gender and age distribution within the customer base with easy access to member details.

Scanning & Selling

The scanning app aims to provide a comprehensive and user-friendly solution for efficient ticket management and entry control at various events.

[01]

Ticket scanning

Organizers can scan tickets at designated entry points, granting access only to ticket holders. This capability enhances crowd control measures, ensuring a safe and orderly flow of attendees throughout the event premises.

[02]

Manual Customer Search

In cases where issues arise with QR codes or other scanning challenges, the app offers a manual search feature. This allows event staff to manually input customer details to retrieve ticket information, ensuring a reliable solution even without a functional QR code.

[03]

Ticket selling

Thanks to the integration with POS and ticket printer organizers can easily generate tickets, streamlining the on-site sales process.

Admin Portal

[01]

Superior Organizations Management

Super admins can add organizations to the system and oversee their events and customer loyalty clubs. They manage users within organizations, meticulously fine-tuning access statutes to uphold
security protocols.

[02]

Events Management

Super admins can curate artists and venues, upload venue-specific
seat maps, and easily configure event attributes on behalf of the event organizers accessing their accounts. This capability provides VIP clients service while maintaining account security and privacy.

[03]

Insightful Reports Generation

Reports generation is a cornerstone feature, empowering super admins
to extract invaluable insights in CSV and PDF formats. From financials
and sales to guest demographics, these reports provide a comprehensive understanding of system performance and user behaviour.

[04]

Dynamic Content Management System (CMS)

The CMS provides an intuitive editor for both mandatory and optional content blocks. Super admins can tailor text, images, and multimedia elements, ensuring the platform remains dynamic and engaging.

[05]