Business Analyst

Axon is a technology-focused software engineering company specializing in building scalable, high-quality solutions for modern businesses. We combine a strong engineering culture with a deep understanding of business needs to deliver reliable, secure, and future-ready digital products.

As a fully remote company with a global presence (our team is located in more than 5 countries), we pride ourselves on transparency, ownership, and a service-oriented mindset. Our mission is to empower businesses through thoughtful software engineering and predictable delivery.

Previous Experience

• 3+ years of experience as a Business Analyst in an outsourced / service company setting, working directly with external clients;
• Experience analyzing requirements across more than one industry is a plus — at Axon, the same BA can move between domains (Real Estate, Insurance, Education, etc.);
• English: Upper-Intermediate or higher (written and verbal) — required for client-facing communication.

Core Business Analysis Skills

• Domain & Discovery: Quickly learns the client's business across any industry we serve, asks the questions that surface the real problem, and is comfortable running interviews, workshops, story mapping, and lightweight prototyping.
• Requirements Craft: Writes specs that engineering can actually build — user stories with clear acceptance criteria, relevant non-functional needs (performance, security, integrations), and edge cases caught before the sprint, not during it.
• Single Source of Truth: Keeps decisions, rules, and open questions in the knowledge center and issue tracker — not in chat threads or someone's memory.
• Technical Fluency: Reads API docs and data models, follows feasibility discussions, and partners with engineers — while respecting the line between business requirements and technical design.
• Collaboration & Written Communication: Translates business language for engineers and engineering reality for clients; communicates clearly in writing, which is essential for remote work.

Technical Skills

• Solid understanding of the Software Development Life Cycle (SDLC) and Agile / Scrum ways of working;
• Hands-on experience writing user stories, acceptance criteria, and non-functional requirements;
• Practical experience with discovery techniques — stakeholder interviews, workshops, user story mapping, simple flow diagrams or wireframes;
• Able to read API documentation and reason about data models to validate feasibility with engineers;
• Familiarity with backlog refinement, scope-change impact analysis, and risk surfacing.

• Turn client business goals into build-ready backlog items — each with a clear business goal, acceptance criteria, key edge cases, and known dependencies
• Keep a shared understanding with the client — make sure they always know what we are building this sprint and why, and summarize workshop and discovery outputs within 1 working day;
• Together with the PM, maintain a healthy, prioritized backlog with enough refined work for at least 2 sprints ahead;
• Analyze scope changes (impact on time, cost, quality, and dependencies) before they are accepted, and surface risks and unknowns early — not at the deadline;
• Lead or co-lead discovery for new initiatives (new modules, new functionality, modernization) so the team knows what to build, what to skip, and what success looks like;
• Maintain clear and up-to-date project documentation in the knowledge center as the single source of truth;
• Continuously improve how we capture requirements — refining templates, refinement habits, and ways of working so the team has less rework, fewer repeat questions, and faster sign-off.